Amazon Is Hiring For The Role Of Customer Support Associates is a vast Internet-based enterprise that sells books, music, movies, housewares, electronics, toys, and many other goods,

Job Designation : Customer Support Associate – French Abe books

Qualification : Any graduation with

Experience : 0-1 yr

Skill Set :

  • B2 or above fluency in both written and verbal communication in English and French language
  • Strong written and verbal communication skills
  • Ability to communicate effectively to a wide range of customer personas in a diverse environment.
  • Strong prioritization and time management skills.
  • Ready to work in 24/7 support model.
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Job Description :

  • Provide prompt and efficient service to AbeBooks buyers and sellers by email
  • Meet and maintain exceptional performance metrics such as quality, productivity and first contact resolution.
  • Escalate internal and external issues when necessary through the appropriate channels.
  • Actively seek solutions to simplify processes and improve the customer experience


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