Amazon.com is a vast Internet-based enterprise that sells books, music, movies, housewares, electronics, toys, and many other goods,
Job Designation : Customer Support Associate – French Abe books
Qualification : Any graduation with
Experience : 0-1 yr
Skill Set :
- B2 or above fluency in both written and verbal communication in English and French language
- Strong written and verbal communication skills
- Ability to communicate effectively to a wide range of customer personas in a diverse environment.
- Strong prioritization and time management skills.
- Ready to work in 24/7 support model.
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
Job Description :
- Provide prompt and efficient service to AbeBooks buyers and sellers by email
- Meet and maintain exceptional performance metrics such as quality, productivity and first contact resolution.
- Escalate internal and external issues when necessary through the appropriate channels.
- Actively seek solutions to simplify processes and improve the customer experience
LOCATION : HYDERABAD, TELANGANA
Click Here to Apply Now