Apple, Inc. engages in the design, manufacture, and sale of smartphones, personal computers, tablets, wearables and accessories,
Job Designation : IN-Technical Specialist
Qualification : Any Graduation
Skill Set :
- bility to assess customers’ support needs when they arrive, then provide solutions or refer them to other team members
- Flexibility to regularly rotate through different technical specialities and skill sets
- Ability to thrive on change as products evolve
- excellent time management skills and can make decisions quickly.
- Maintain composure and customer focus while troubleshooting and solving issues.
- Fluent in the local language.
Job Description :
- Help new owners get started and current ones get quick, efficient support
- Take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices.
- Refer customers to support team members who get them up and running again.
- Provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video and music projects.
- Providing the best care for customers.
LOCATION : MULTIPLE LOCATION IN INDIA