Concentrix Off Campus Job Opportunity is hiring for the publish of Associate – Planning & Scheduling. A student from diverse disciplines can observe for Concentrix off-campus recruitment drive 2023. Interested and eligible candidates can study the greater info below.
|Post Name||Associate – Planning & Scheduling|
|Job Location||BANGLORE, KARNATAKA|
Concentrix Off-Campus Job Description:
Concentrix is hiring candidates for the post of Associate – Planning & Scheduling.
Concentrix Off-Campus Job Responsibilities:
- Monitor WFM mailbox real-time and respond to each request which the team receives from Global team.
- Review and process agent time off and schedule change requests.
- Keys daily exceptions requests, updates schedules and responds to escalated issues and ad-hoc requests.
- Performs any other related duties as required or assigned.
- Excellent time management and prioritization skills, with ability to meet deadlines.
- Experience with working independently and on teams.
- Experienced with managing multiple priorities and multi tasks.
- Highly skilled in effective communication both verbally and in writing with co-workers, management team, other departments, and delivery team.
- Proactive approach to problem resolution.
- Exposure to leave management system.
- Schedule Optimization such as breaks while preparing schedules.
- Initiates and manages scheduling communications between respective teams.
Concentrix Off Campus Eligibility Criteria:
- Any Graduate
- Effective communication skill.
- Good knowledge of MS Excel & Power point.
- Proficiency with computers.
- Contact Centre Workforce Management experience.
- Extensive experience with WFM software.
- Exposure to Aspect WFM tool added advantage.
- Ability to simplify complex operations into repeatable processes.
- Comfortable in fast-paced environment.
- Ability to make decision in time sensitive ambiguous situations.