Infosys Hiring Fresher Graduates As Technical Process Executive

Infosys Off Campus Job Opportunity is hiring for the publish of Technical Process Executive. A student from diverse disciplines can observe for Infosys off-campus recruitment drive 2023. Interested and eligible candidates can study the greater info below.

Company Name Infosys
Post Name Technical Process Executive
Salary Not Disclosed
Experience  Freshers
Job Location  PUNE , INDIA
Batch 2023/22/21/20/19/18/17

Infosys Off-Campus Job Description:

Infosys is hiring candidates for the post of  Technical Process Executive.

Infosys Off-Campus Job Responsibilities:

    1. Attend/resolve client issues on calls/chat/mail
    2. Resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
    3. Understand issues and to resolve customer issues
    4. Own & resolve customers’ issues independently, thoroughly & efficiently
    5. Show utmost respect for customer’s time
    6. Ensuring all contacts with customers add value

Preferred skill:

  • Knowledge in using ticketing tools such as Service now, Remedy, control M will be added advantage
  • General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
  • Productivity applications like Microsoft office tools.
  • Open to work in 24*7 and work from office environment
  • Analytical problem solvers
  • Problem solving skills and quick thinking
  • Being proactive •
  • Good time management,
  • Work from Office