Infosys Off Campus Job Opportunity is hiring for the publish of Technical Process Executive. A student from diverse disciplines can observe for Infosys off-campus recruitment drive 2023. Interested and eligible candidates can study the greater info below.
|Post Name||Technical Process Executive|
|Job Location||PUNE , INDIA|
Infosys Off-Campus Job Description:
Infosys is hiring candidates for the post of Technical Process Executive.
Infosys Off-Campus Job Responsibilities:
- Attend/resolve client issues on calls/chat/mail
- Resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
- Understand issues and to resolve customer issues
- Own & resolve customers’ issues independently, thoroughly & efficiently
- Show utmost respect for customer’s time
- Ensuring all contacts with customers add value
- Knowledge in using ticketing tools such as Service now, Remedy, control M will be added advantage
- General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
- Productivity applications like Microsoft office tools.
- Open to work in 24*7 and work from office environment
- Analytical problem solvers
- Problem solving skills and quick thinking
- Being proactive •
- Good time management,
- Work from Office