JP Morgan Chase & Co Off Campus Job Opportunity is hiring for the publish of Transaction Specialist. A student from diverse disciplines can observe for JP Morgan Chase & Co off-campus recruitment drive 2023. Interested and eligible candidates can study the greater info below.
Company Name | JP Morgan Chase & Co |
Post Name | Transaction Specialist |
Salary | Not Disclosed |
Experience | 0-2 yr |
Job Location | BANGLORE, KARNATAKA |
Batch | 2023/22/21/20/19/18/17 |
Table of Contents
JP Morgan Chase & Co Off-Campus Job Description:
JP Morgan Chase & Co is hiring candidates for the post of Transaction Specialist.
JP Morgan Chase & Co Off-Campus Job Responsibilities:
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- Responsible for checking ATM G/L outages & make necessary adjustment by contacting with clearing partners (Branch & Vendor).
- Responsible for risk management with settlements as need to research and take decision on customer claims
- Eye for detail is required as need to work on high dollar value claims
- Responsible for analyzing and resolving exceptions and out of balance conditions of Chase ATMs
- Ability to work on multiple applications & understand the transaction details and derive meaningful information
- Review and take decision on ATM check deposits claims according to bank guidelines
- Research on the ATM Payment Process exceptions according to bank guidelines
- Research and report Fraud trends by doing detailed research on customer account as well as verification of ATM deposits
- Ability to prioritize the work on aging requests as per Reg-E, & Reg-C guidelines provided by Federal Government
- Analyze cases and apply resolutions methods as per SOP guidelines
- Assist co-workers with job assignments as needed
- Refer and transfer complex issues/inquiries to Subject matter expert & Team Leader
- Enhance customer experience by meeting customer impact accuracy levels and reducing case resolution turnaround time
- Ensure processing discipline by meeting non customer impact accuracy levels and respond to escalations with a sense of urgency
- Take active participation in PMR, Q-board, and team huddle and also identify areas for process improvement
- Complete the assigned trainings in time
JP Morgan Chase & Co Off Campus Eligibility Criteria:
- Any Graduation (preferably Bcom)
Preferred skill:
- Understanding of Exception Research & Accounting Knowledge
- Good Oral & written communication skills
- Strong Decision making, Analytical and Prioritization Skills
- Adaptable to change
- Attention to detail
- Ability to work as a team