Oracle Corp (Oracle) is a provider of cloud-based solutions for enterprises.
Job Designation : Language Specialist – Customer Data Updates and Maintenance
Qualification : Any Graduate
Experience : 0-2 yrs
Skill Set :
- Strong written and interpersonal communication skills, English and ARABIC language proficiency is mandatory.
- Good quantitative and analytical skills
- Should have problem solving capabilities
- Be well versed with Computer Usage and MS Office Applications like Excel, Word and Power Point
- Demonstrate good listening and comprehension skills (ARABIC & English)
- Should be a team player with good interpersonal skills
- Ability to manage priorities and meet deadline
Job Description :
- Work on assigned Service requests, primarily catering to Saudi requests.
- Support other regional requests when required.
- Act as the first point of contact for operations
- Ensure the desired Service level Agreements (production, Quality, TAT etc.) are met
- Identify improvement opportunities (proactive and reactive)
- Display Customer Centric behavior
- Collaborate closely with training and quality team
- Provide necessary guidance and support to testers
LOCATION : BANGLORE, KARNATAKA